Refund policy

Refund Policy

Last updated: September 28, 2026

At IREVANTO LLC, we are committed to providing a clear, fair, and reliable purchasing experience.

We sell downloadable digital educational guides designed to help readers curate, organise, catalogue, remember, and care for a personal home library.

Because our products are delivered electronically and may be accessed immediately or shortly after purchase, different refund conditions apply compared with physical products.

1. Company Information

IREVANTO LLC
EIN: 98-1973644
8206 Louisiana Blvd NE Ste A 9343
Albuquerque, NM 87113
United States

Email: contact@irevanto.com
Phone: +1 (505) 646-1318
Website: irevanto.com

2. Products Covered

This Refund Policy applies to all digital products sold through irevanto.com, including:

Personal library guides
Book-curation guides
Shelf-organisation guides
Home cataloguing guides
Reading-journal guides
Reading-memory systems
Home library care guides
Reading-room organisation guides
Downloadable PDF ebooks
Worksheets and checklists
Digital collections and bundles
Related educational digital content

All products are delivered electronically unless expressly stated otherwise.

3. Digital Products

Because our products are digital and may be made available immediately or shortly after successful payment, purchases are generally considered final once the digital content has been delivered, accessed, or downloaded.

Refunds may nevertheless be available in the circumstances described in this Policy or whenever required by applicable law.

Nothing in this Refund Policy excludes, restricts, or limits any mandatory consumer right that cannot legally be excluded.

4. Withdrawal or Cancellation Rights

Depending on the laws applicable to a customer's purchase, certain withdrawal or cancellation rights may apply.

Where permitted by applicable law, such rights may cease once delivery of digital content begins if the customer has expressly requested or consented to immediate access and acknowledged that beginning delivery may affect or end the applicable withdrawal or cancellation right.

Mandatory consumer rights will always be respected.

5. When a Refund May Be Available

You may contact us to request a refund or review if:

You were charged more than once for the same purchase.
You received a digital product different from the one purchased.
The digital file is corrupted or cannot be opened.
The download or access link does not work.
You did not receive your digital product after successful payment.
A technical problem on our side prevents access.
You were charged an incorrect amount.
A transaction was made without your authorization.
You purchased the wrong guide and have not yet accessed or downloaded it.
A refund, replacement, cancellation, or other remedy is required under applicable law.

Where appropriate, we may first attempt to resolve a technical or delivery issue by providing a replacement file, corrected download link, or reasonable technical assistance.

6. Change-of-Mind Refunds

Except where applicable law provides otherwise, we generally do not provide refunds when:

You simply change your mind after purchasing.
You no longer want or need the guide.
You have already accessed or downloaded the digital content.
You purchased the wrong guide despite clear product information.
You did not read the product description before purchasing.
You expected physical books, shelving, furniture, stationery, or other physical products not included in the purchase.
You do not personally like the writing style, templates, examples, layout, or organisation method.
You decide not to implement the library or reading system described.

Nothing in this section limits mandatory consumer rights.

7. Technical Problems

If you experience difficulty downloading, accessing, or opening your digital product, please contact us.

Where appropriate, we may:

Send a new download link.
Resend the purchased guide.
Provide a replacement file.
Correct an access issue.
Provide reasonable technical assistance.

If a technical problem on our side prevents us from supplying the purchased product and cannot reasonably be resolved, a refund may be issued where appropriate.

8. Reporting a Problem

We recommend contacting us within 14 days of purchase if you experience a technical, delivery, payment, or access problem.

This 14-day period relates only to reporting customer service issues.

It is not our response time and does not reduce, replace, or limit any longer mandatory consumer right that may apply.

9. How to Request a Refund or Review

Please contact:

contact@irevanto.com

Where available, include:

Your full name
Email address used for the purchase
Order number
Product purchased
Purchase date
Brief description of the issue
Screenshots or supporting information where appropriate

10. Response Time

We aim to review and respond to refund requests and customer service enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Requests received during weekends or public holidays will begin to be processed on the next business day.

11. Duplicate Charges

If you believe you were charged more than once for the same purchase, please contact us.

Once verified, any duplicate charge will be refunded to the original payment method.

12. Incorrect Digital Products

If you receive a digital product different from the one purchased, please contact us.

We will normally provide access to the correct product.

If we cannot provide the purchased product, a refund may be issued where appropriate.

13. Unauthorized Transactions

If you believe a transaction was made without your authorization, please contact us promptly.

We may request reasonable information necessary to identify and investigate the transaction.

Nothing in this section limits rights available through your bank, card issuer, payment provider, or applicable law.

14. Approved Refunds

Approved refunds will generally be issued to the original payment method.

Once IREVANTO LLC has processed a refund, the time required for funds to appear may depend on the customer's bank, card issuer, payment provider, or financial institution.

Third-party processing times are outside our direct control.

15. Educational Purpose

Our guides provide general educational information concerning:

Personal library organisation
Book selection and curation
Shelf organisation
Home cataloguing
Reading notes
Reading journals
Book care
Reading-room organisation

They are not professional library, archival, conservation, restoration, structural-engineering, or specialist collection-management services.

16. Book Care and Preservation

Our book-care content provides general preventive guidance for ordinary home collections.

Different books, bindings, papers, inks, adhesives, and storage environments may require different treatment.

For:

Rare books
Valuable books
Historic materials
Mould
Pest damage
Water damage
Severe structural damage
Fragile or unusual materials

customers should consider seeking appropriate professional conservation or specialist advice.

17. No Restoration Guarantee

IREVANTO LLC does not provide professional book restoration services.

Our guides should not be interpreted as a guarantee that damaged books can be repaired, restored, preserved indefinitely, or returned to their original condition.

18. Products and Chemicals

Customers should follow manufacturer instructions when using cleaning, storage, shelving, or book-care products.

Our guides do not recommend relying on untested chemicals, household glue, adhesive tape, or similar improvised restoration methods for valuable or damaged books.

19. Shelving and Furniture Safety

Books and shelving can be heavy.

Customers remain responsible for:

Following shelving manufacturer instructions.
Respecting stated weight limits.
Using suitable wall fixings where required.
Considering wall and floor conditions.
Seeking competent assistance when installing tall or wall-mounted shelving.

Our digital guides do not replace professional installation, construction, or structural advice.

20. No Guarantee of Results

Purchasing or using our guides does not guarantee:

A perfectly organised library
Complete recall of everything read
Prevention of all book damage
Increased book value
Successful restoration
Financial returns from book collecting
Any specific personal outcome

Individual results vary according to the collection, environment, implementation, and personal habits.

21. Third-Party Products and Services

Our guides may refer to:

Booksellers
Library software
Spreadsheets
Note-taking applications
Shelving
Storage products
Reading accessories
Other third-party products or services

IREVANTO LLC does not control these third parties and cannot guarantee their availability, pricing, quality, suitability, security, policies, or continued operation.